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Privacy Policy

Your privacy is of the highest concern to us. To help guard your privacy, our web site uses data encryption - the Secure Sockets Layer (SSL) protocol - to protect sensitive web pages. If a web page has an address that begins with "https//" rather than "http://" then it uses encryption.

For site security purposes and to help us improve our Web site, we use software that can monitor network traffic and identify unauthorized attempts to cause damage or upload or change information. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under Federal law.

Privacy and Security Introduction

You need not provide any personal information in order to access this website. We will not collect any personal information about you.

Information Collected and Stored Automatically

Like most websites, we will gather and store certain information about your visit automatically. This information does not identify you personally. We capture your PC's IP address for security purposes. As on most Web sites, when a page is requested we can obtain some information about the request for statistical purposes. This system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of the most and least interest, determining technical design specifications, and identifying system performance or problem areas. If you linked to the GoDirect.gov website from another website, the address of that website is stored. We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

Privacy and Correspondence via E-mail

When you send us personally identifying information (i.e., by sending an electronic mail message containing a question or comment), we use this information to respond to your requests. We may forward your e-mail to other Government employees who are better able to answer your questions. The information you provide is not given to any private organizations or private persons. We do not collect or use information for commercial marketing.

We want to make it clear that we will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us.

Links to Other Sites

Our website has links to other websites. Once you link to another site, you are subject to the privacy policy of the new site.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Account Number”. Required field.
Bank Account Number

See the example image.

The bank account number can be found in the lower left-hand section, to the right of the bank routing number.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Account Number”. Required field.
Bank Account Number

See the example image.

The bank account number can be found in the lower left-hand section, to the right of the bank routing number.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Routing Number”. Required field.
Bank Routing Number

See the example image.

The routing number can be found in the lower left-hand section.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Account Number”. Required field.
Bank Account Number

See the example image.

The bank account number can be found in the lower left-hand section, to the right of the bank routing number.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Account Number”. Required field.
Bank Account Number

See the example image.

The bank account number can be found in the lower left-hand section, to the right of the bank routing number.

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Beginning of help description tool-tip. It begins with a heading 5 called “Bank Routing Number”. Required field.
Bank Routing Number

See the example image.

The routing number can be found in the lower left-hand section.

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Beginning of help description tool-tip. It begins with a heading 5 called “Check Number”. Required field.
Check Number

See the example image.

The check number can be found in the upper right-hand section.

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Beginning of help description tool-tip. It begins with a heading 5 called “Claim Number”. Required field.
Claim Number

See the example image.

The claim number can be found on a Medicare card or 1099 form.

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Beginning of help description tool-tip. It begins with a heading 5 called “Payment Amount”. Required field.
Payment Amount

See the example image.

The amount can be found directly below the check number.

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Beginning of help description tool-tip. It begins with a heading 5 called “Benefit Recipient First Name”. Required field.
Benefit Recipient First Name

See the example image.

The first name can be found in the “Pay To The Order” section.

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Beginning of help description tool-tip. It begins with a heading 5 called “Benefit Recipient Middle Name”. Only required if present on check.
Checking Account Number

See the example image.

The middle name immediately follows the first name.

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Beginning of help description tool-tip. It begins with a heading 5 called “Benefit Recipient Last Name”. Required field.
Checking Account Number

See the example image.

The last name immediately follows the first name or middle name when present.

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Beginning of help description tool-tip. It begins with a heading 5 called “Benefit Recipient Suffix”. Only required if present on check.
Checking Account Number

See the example image.

The suffix immediately follows the last name.

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Beginning of help description tool-tip. It begins with a heading 5 called “Representative Payee”. Only required if present on check.
Representative Payee

See the example image.

The Representative Payee is the proceeding name before the Benefit Recipient's name.

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Beginning of help description tool-tip. It begins with a heading 5 called “Benefit Recipient Address”. Required field.
Benefit Recipient Address

See the example image.

The address can be found directly under the Benefit Recipient's name.

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Beginning of help description tool-tip. It begins with a heading 5 called “International Addresses”. Optional field.
International Addresses

Is this an international address?

SSA recipients check here to denote this is an international address if you live outside of the U.S., Puerto Rico, or a U.S. Territory.

NOTICE: Go Direct can only enroll payments with International addresses for recipients of Social Security benefits. If you receive any other benefit payment type and reside internationally, or do not have an account with a U.S. bank or credit union, you may not enroll online through Go Direct. For more information on how to complete your international enrollment please click here. More information...

Social Security recipients:

If you live outside the United States but do not have an account with a U.S. bank or credit union you may write the Social Security Administration at: Social Security Administration Office of International Operations P.O. Box 17775 Baltimore, Maryland 21235-7775 for more information on international payment options. Or visit them online at:

http://www.socialsecurity.gov/pubs/10137.html or
http://www.socialsecurity.gov/foreign/

Veterans Compensation and Pension recipients:

If you live outside the United States and want to sign up for direct deposit please contact the VA at: http://www.vba.va.gov/bln/21/foreign/forfaq.htm

Office of Personnel Management (Civil Service) benefit recipients:

Retirees, annuitants, and survivor annuitants already receiving benefits, but living outside the United States that want to sign up for direct deposit please contact the Office of Personnel Management (Civil Service) by calling1 (888) 767-6738.

Railroad Retirement Board:

Recipients already receiving Railroad Retirement (RRB) benefits, but living outside the United States that want to sign up for direct deposit please contact the nearest Railroad Retirement Board office or call the Railroad Retirement Board at 1-877-772-5772. For instructions on International Direct Deposits visit RRB online at:

http://www.rrb.gov/PandS/IDD.asp or download the International Direct Deposit Form
http://www.rrb.gov/pdf/PandS/OF_1199I.pdf

Department of Labor benefit recipients:

A toll-free number has been designated for each of the nine Division of Coal Mine Workers' Compensation district offices. Visit the Department of Labor web site. For a list of district offices and their phone numbers.

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Beginning of help description tool-tip. It begins with a heading 5 called “Corporation Acting As Representative Payee”. Only required if acting as representative payee.
Corporation Acting As Representative Payee

Check this option if you represent a corporation which is acting as a representative payee.

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rev:08/18/2021